Future Focused Initiatives
Distributed Care Strategy
As care moves to lower-cost venues outside the hospital, traditional care models start to break down — adherence, patient monitoring, and staff management become more challenging and complicated. New business models and processes will be needed to make this model of care a viable reality.
What types of services and benefits can be designed to keep people well versus treating them once they’re sick? In addition to economic benefits for hospitals, insurance companies, and employers, wellness care and support services for healthy lifestyle changes are powerful ways to empower patients on their healthcare journey.
Digital Patient Experience
Many people can access their health records online today. But that digital experience is still largely siloed (within a single healthcare system) or transactional (focused on little more than records access, appointment booking, or bill payments). The race is on to provide a more complete, more holistic digital patient experience — a digital front door and beyond.
Stakeholder Centricity Is Your True North
Every day, there are new social and political issues that business leaders debate wading into. But with companies losing customers and talent, passivity is no longer an option. Jump COO Colleen Murray outlines how companies can learn about and act on what truly matters to their stakeholders.
Why Leadership Is in Crisis When We Need It the Most
The complex, ambiguous challenges of our time demand wise leaders, not just knowledgeable ones. Dev Patnaik explains how leaders can attain wisdom by pursuing a new paradigm that accounts for personal growth and moral development.
What to Do When the Marketplace Becomes a Woke/MAGA Food Fight
Customers increasingly want brands to take stands on social and political issues. Dev Patnaik writes in Forbes how companies can focus on developing the three pillars of strategy, culture, and leadership to connect with customers authentically.