The world is changing.
Here’s what we’re learning.
We seek to equip our clients with the best thinking to help them succeed. We want to help everyone focus on the right questions so together we can find the next answer to the world’s big ambiguous challenges. So if you find what’s here to be useful, then use it. Share it. Improve it. If you feel like it’s missing something, let us know, we’d love to start a conversation.

Disruptive vs. Sustaining Innovations: Set Up the Rules in Advance
Set up the rules before you play the game.Over the past few years, I’ve had…

No More Best Practices!
Best practices imply that there’s no room for improvement. There is. Best practices imply that…

Needs + Solutions = Innovation
Here’s a simple equation that leads to new thinking and novel products. But it’s a…

New Business for Corporate Entrepreneurs
Being opportunistic isn’t enough to consistently deliver top-line organic growth. There’s a better way to…

Products’ Friendly Front End
Strong design can lure people toward your company’s offerings, but make sure you have the…
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In an effort to continue to build our learning community, Jump hosts lunches and summits throughout the country for senior leaders.
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Books
Needfinding
By Dev Patnaik
Looking to become a practitioner yourself? For over fifty years, Needfinding has been a core innovation class at Stanford University. This book acts as the primary reference for methods taught in the class. It’s now available to students and non-students alike.
Wired to Care
By Dev Patnaik
We wrote the book on empathy… literally. Wired to Care was the first book to demonstrate the power of empathy in business. When people inside a company get a shared sense of what’s going on in the world, they see new opportunities faster than their competitors.
Building Design Strategy
By Thomas Lockwood and Thomas Walton
How can design be used to solve business problems? This collection brings together thought leaders from the world of design to explore how to think ahead, adapt to challenges and developing tangible strategies for growth.
A More Beautiful Question
By Warren Berger
Traditional schools and workplaces teach us to get good at giving better answers. Innovation and learning happens when we ask better questions. In his observations of Jump, Warren deftly captures the essence of why we exist.