September 16, 2014Jump Associates' Lauren Pollak will be moderating a panel discussion titled "CEOs Reengineering to Reengage Retail Customers." The discussion, part of the Money20/20 conference at Aria Las Vegas, will take place on Wednesday, November 5, 2014, from 3:40-4:25pm. With nearly 3 billion loyalty memberships in the U.S., there are countless ways retailers build relationships and drive repeat business with customers. Hear from the CEOs of companies that are pioneering new approaches that help merchants understand their customers and bring them back, ranging from card-linked and mobile offers to data-enabled customer reviews.
Lauren Pollack, Financial Services Practice Lead, Jump Associates (moderator) Jay Valaju: CEO, Buzz Points Catherine Tabor: CEO, Sparkfly Jack Filbin: Co-Founder & CEO, Vibes Mike Vichich: CEO, WiselyFor more information on Money20/20 or to register for the event, please see the Money20/20 website here.
August 27, 2014On Wednesday, September 17, 2014 from 6:30-8:30pm at Moody's Corporation, Jump Associates’ Ibanga Umanah will be moderating a panel discussion, titled Payment Models for Pro-Poor Healthcare: USA, Latin America and Africa.
July 22, 2014Jump Associates' Ibanga Umanah will be participating in a panel discussion, titled Changing Healthcare Delivery Through Design, on Tuesday, August 19, 2014, from 6:30-8:30 at Cooper's Studio in San Francisco. The US health care system is broken–millions of patients face astounding out-of-pocket costs, limited affordable insurance, long wait times to see practitioners, and wasted hours navigating impenetrable legal text. The pacing of the Affordable Care Act is changing healthcare delivery as we know it. As a result, health care professionals and designers have begun to step out of the system and are reframing health care by delivering new services and technologies that disrupt the industry and meet patients’ evolving needs and expectations. This panel will address how human-centered service design can help deliver the results that the Affordable Care Act is demanding, and discuss how individuals can use design to make innovative and smart improvements. The panel will be moderated by Cooper designers Izac Ross and Lauren Ruiz. You can register for the event here.
May 19, 2014Dev Patnaik will be participating in a one-on-one conversation with Lance Knobel for The Vine at the Golden Gate Club--The Presidio on June 24, 2014. Dev's one-on-one will be in the closing session from roughly 4-4:30pm. The Vine runs from 9am-5pm with a reception from 5-6:30pm. The Vine began in 2006 as an annual, three-day conference on the nature, and the future, of community. With "eclectic and category-defiant" guest speakers and an emphasis on quality over quantity, it is the unexpected nature of the inquiry that continues to animate the conversation. One participant summed it up this way: “The Vine is a place to get answers to questions we didn’t know we were asking.” Instead of big convention centers, The Vine favors more intimate venues where we can keep to small groups, lively roundtable discussions, and a rich, collaborative learning environment. This year's Vine program is created collaboratively with Uncharted: The Berkeley Festival of Ideas. For more information on The Vine, please see the program's page here.