Changing Healthcare Delivery Through Design

July 22, 2014

Jump Associates' Ibanga Umanah will be participating in a panel discussion, titled Changing Healthcare Delivery Through Design, on Tuesday, August 19, 2014, from 6:30-8:30 at Cooper's Studio in San Francisco. The US health care system is broken–millions of patients face astounding out-of-pocket costs, limited affordable insurance, long wait times to see practitioners, and wasted hours navigating impenetrable legal text. The pacing of the Affordable Care Act is changing healthcare delivery as we know it. As a result, health care professionals and designers have begun to step out of the system and are reframing health care by delivering new services and technologies that disrupt the industry and meet patients’ evolving needs and expectations. This panel will address how human-centered service design can help deliver the results that the Affordable Care Act is demanding, and discuss how individuals can use design to make innovative and smart improvements. The panel will be moderated by Cooper designers Izac Ross and Lauren Ruiz. You can register for the event here.

Interview with Lauren Pollak, Financial Services Practice Lead at Jump

June 5, 2014

In the first of Convene's Future of Work panelist interview series, following their Hosted Conversation roundtable at Convene’s 101 Park Ave location on May 12, 2014, Convene interviewed our own Lauren Pollak, Financial Services Practice Lead at Jump, about the future of work. You can read the full interview, published on Convene's website, here.

What Ancient Pots Can Teach Us About the Future of Payments

May 28, 2014

The growing panoply of payment platforms has led to a dizzying array of choices. Consumers face a nearly endless barrage of mobile apps that compete with the array of plastic cards already vying for top-of-wallet status. NFC, EMV, BitCoin - which technology will win out? In a new piece in the American Banker, a major industry publication for financial services, Jump Principal Lauren Pollak examines how payments technologies are currently in a cycle of divergence, and offers concrete strategies and solutions for what companies can do to win.

The Vine: A Conversation on the Nature of Community

May 19, 2014

Dev Patnaik will be participating in a one-on-one conversation with Lance Knobel for The Vine at the Golden Gate Club--The Presidio on June 24, 2014. Dev's one-on-one will be in the closing session from roughly 4-4:30pm. The Vine runs from 9am-5pm with a reception from 5-6:30pm. The Vine began in 2006 as an annual, three-day conference on the nature, and the future, of community. With "eclectic and category-defiant" guest speakers and an emphasis on quality over quantity, it is the unexpected nature of the inquiry that continues to animate the conversation. One participant summed it up this way: “The Vine is a place to get answers to questions we didn’t know we were asking.” Instead of big convention centers, The Vine favors more intimate venues where we can keep to small groups, lively roundtable discussions, and a rich, collaborative learning environment. This year's Vine program is created collaboratively with Uncharted: The Berkeley Festival of Ideas. For more information on The Vine, please see the program's page here.