August 27, 2014On Wednesday, September 17, 2014 from 6:30-8:30pm at Moody's Corporation, Jump Associates’ Ibanga Umanah will be moderating a panel discussion, titled Payment Models for Pro-Poor Healthcare: USA, Latin America and Africa.
July 22, 2014Jump Associates' Ibanga Umanah will be participating in a panel discussion, titled Changing Healthcare Delivery Through Design, on Tuesday, August 19, 2014, from 6:30-8:30 at Cooper's Studio in San Francisco. The US health care system is broken–millions of patients face astounding out-of-pocket costs, limited affordable insurance, long wait times to see practitioners, and wasted hours navigating impenetrable legal text. The pacing of the Affordable Care Act is changing healthcare delivery as we know it. As a result, health care professionals and designers have begun to step out of the system and are reframing health care by delivering new services and technologies that disrupt the industry and meet patients’ evolving needs and expectations. This panel will address how human-centered service design can help deliver the results that the Affordable Care Act is demanding, and discuss how individuals can use design to make innovative and smart improvements. The panel will be moderated by Cooper designers Izac Ross and Lauren Ruiz. You can register for the event here.
June 5, 2014In the first of Convene's Future of Work panelist interview series, following their Hosted Conversation roundtable at Convene’s 101 Park Ave location on May 12, 2014, Convene interviewed our own Lauren Pollak, Financial Services Practice Lead at Jump, about the future of work. You can read the full interview, published on Convene's website, here.
May 28, 2014The growing panoply of payment platforms has led to a dizzying array of choices. Consumers face a nearly endless barrage of mobile apps that compete with the array of plastic cards already vying for top-of-wallet status. NFC, EMV, BitCoin - which technology will win out? In a new piece in the American Banker, a major industry publication for financial services, Jump Principal Lauren Pollak examines how payments technologies are currently in a cycle of divergence, and offers concrete strategies and solutions for what companies can do to win.