Why are Americans grappling with obesity? Are there fundamental changes occurring in the design of retail? What's coming after SUVs? Jumpsters are often called upon to give their two cents and share their expertise on a variety of subjects. The work we do gives us a unique perspective on the intersection of technology, business and culture. Here's some of the latest stuff going on in the press, including some stories on Jump's latest exploits.
Media Professionals
If you would like to speak with someone at Jump about a story, contact
Pete Mortensen or call 650-373-7240.
September 20, 2007
The Crisis on Social Media Earths
Bruce Nussbaum of BusinessWeek highlights Pete Mortensen and Conrad Wai's new white paper, "Avoiding the Prisoner's Dilemma on the Web," which they will present at November's Designing User Experiences 2007 conference, as articulating an essential crisis facing the burgeoning social media field. We'll be able to post it in November, so stay tuned.
Read the full article.
September 17, 2007
Handing Customers the Keys to Car Retail
Too often, buying a car makes people feel helpless. Sales professionals leave customers in small offices while they negotiate mysterious deals with the finance manager in the back. You get what they give you, nothing more. Things can be different, which is why we worked with Saturn to flip the car retail experience on its head. Now, Saturn customers, not employees, are in charge of buying a car from the second they walk in. Jump's Clynton Taylor told AdWeek's Joan Voight all about the transformative project, which is rolling out across the country to Saturn's retail centers.
Read the full article.
September 10, 2007
Creating the Space for Concept Design
When you work in an emergent but successful field, the terms of the discourse change all the time. In a new report, the Danish Authority for Enterprise and Construction proposes the term "Concept Design" to encompass the work of a variety of strategic business activities informed by design. Jump's Alonzo Canada was interviewed for the project, explaining how the design of JumpSpace facilitates the kind of interactions that help breakthroughs happen. He's on page 77 of the 115-page report.
Download the full book.
September 05, 2007
Achieving Sustainable Growth Through Innovation
The Rotman School of Management in Toronto is one of the most exciting hot-beds for educating the kind of hybrid thinkers we look for. Earlier this year, Jump's Dev Patnaik lectured at Rotman to provide our best vision for figuring out what's next. A condensed version of the lecture, "New Opportunities," appears as an article on page 106 of the new issue of Rotman Magazine.
Read the Magazine
September 04, 2007
Turning Sunday Night Into Football Night
Watching football on TV often feels like a visit to a frat house -- noisy, jocular, dismissive. NBC Sports wanted to do something different with Sunday Night Football. Jump worked with NBC to study how a new generation experiences sports and what the network could do in its broadcast to meet those needs. Joan Voight from AdWeek chronicles how Jump and NBC have made football into must-see TV.
Read the full article.
