Joyce Chen thrives on translating insights about human behavior into actionable principles and strategies that drive sustainable design. With a strong research background in user experience and a design planning education, Joyce flows between analytical, detail-oriented tasks and higher-level synthesis and planning with ease. She is one of the pioneers of Jump's new New York office and is excited to spread the Jump spirit along the East Coast. Prior to Jump, Joyce consulted for clients across industries in user experience design and brand strategy. She’s also spent time at in-house research and design groups in Silicon Valley tech companies. Joyce holds a Bachelor’s Degree from Stanford’s Joint Product Design program and a Master of Design in Design Planning from IIT’s Institute of Design. As a former Stanford Improviser, Joyce finds that every situation in life and work tastes better when sprinkled with a little improv love.