This post was written by Joy Liu, Director of Strategy here at Jump. You can get in touch with her directly by commenting on this post.
Needfinding provides extraordinarily powerful tools for uncovering strategic connections, and here at Jump, it’s something we use a lot.
On a project to develop new businesses for a healthcare client, for example, our research included the client organization, healthcare providers, and end consumers. Because we studied all the stakeholders in the value chain, we not only came up with end consumer solutions, but also solutions for the healthcare providers—a market the client had never served before because they didn’t realize that they had the capabilities to serve health professionals’ needs.
Focusing on needs can allow you to develop new solutions and think in ways you hadn’t thought before. And while that’s true in designing strategies, it’s also true for another critical element of your existence as an organization: hiring the right talent.
Needfinding your ideal candidate is a good way to get started on the right track of hiring someone who fits all of your company’s needs, some of which may be explicitly described in the job description, and others which may be more implicit, like what it takes to be successful with management in this role. A more intimate knowledge of what your company needs (and what a candidate who fits those needs looks like) also gives you the ability to put employees in positions where they’re best enabled for success.
At Jump, we have hiring worksheets that we use to debrief candidate interviews. Interviewers fill out the worksheets right after the interview, while the interactions are still fresh in their minds. When making hiring decisions, these worksheets are essential to ensuring that we are finding candidates that fit our current needs.
This basic worksheet will get you started with comparing the needs of the position to the needs of 3 of your candidates. From here, you can also come up with additional needs and ask others working with you on this hire to articulate their needs, and how you all might prioritize the variety of needs.
You can find a .pdf version of our career needfinding worksheet here. You can also access a preview of the worksheet by clicking on the image above.