Between the crash of the housing market and the credit crunch, doing business in 2008 is getting tougher by the day. Not too surprisingly, a lot of companies are cutting costs, avoiding risks, and battening down the hatches. While this response is only natural, it can also be self defeating. Instead, as Alonzo Canada tells Newsday columnist Jamie Herzlich, a slowing economy can actually present new opportunities to grow. If you put empathy first, you can thrive in almost any business environment.

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