JOB DESCRIPTIONS
While there are no other open positions right now, we thought you might like to see the experience and qualities will be looking for down the road in our Associate and Senior Associate roles:
Associate
Associates are essential to Jump’s teams, serving as core team members, content leads, and project leads for both client projects and internal initiatives. Associates are expected to make a solid contribution to Jump, both through exercising and sharing their skills and continuing to learn and grow.
As an Associate at Jump, you’ll have to opportunity to work alongside clients and teammates to produce compelling strategies and solutions. Whether it’s going into people’s homes to figure out what keeps them up at night, ideating a new revenue model or service to grow an industry, or critiquing solutions to define the best strategy for our clients, every day at Jump is an engaging experience.
OUR IDEAL ASSOCIATE
An Associate:
- Demonstrates hybrid thinking skills – the ability to make connections across business strategy, social science, design, and other disciplines, with depth of experience in at least one of these core disciplines.
- Has a Bachelor’s or Master’s degree in design, business strategy, or social science; and internship or 1-3 years of directly relevant experience.
- Showcases great storytelling and communication skills, whether on paper or in person.
- Exhibits critical thinking and deep analysis and synthesis skills.
- Consciously thinks about the details and the big picture. Is equally comfortable working in project rooms, living rooms, and conference rooms.
- Has a passion for learning, seeing the world in surprising new ways, and sharing their knowledge with others.
- Enjoys working closely with other passionate people every day.
Senior Associate
Senior Associates represent the core leaders of Jump. As individuals responsible for client projects, major
initiatives or operational functions, Senior Associates are expected to make significant contributions with a
fair bit of autonomy. As a Senior Associate at Jump, you’ll facilitate and work with clients and teammates to create incisive and innovative work. Senior Associates have a variety of other responsibilities day to day - from setting the
directions and workplan of a project, bringing content and methods leadership to teams, to advising
teammates or clients on their biggest challenges.
OUR IDEAL SENIOR ASSOCIATE
A Senior Associate:
- Demonstrates hybrid thinking skills – the ability to make connections across business strategy, social science, design, and other disciplines, with depth of experience in at least two of these core
- disciplines. Has a Bachelor’s or Master’s degree in design, business strategy, or social science.
- Has 5 or more years of directly relevant experience in crafting strategic directions for businesses or
- organizations. Has 2-4 years of management or leadership experience, with the ability to lead and manage others,
- even when the end is unclear. Showcases great storytelling and communication skills, whether on paper or in person.
- Exhibits critical thinking and deep analysis and synthesis skills.
- Consciously thinks about the details and the big picture.
- Is equally comfortable working in project rooms, living rooms, and conference rooms.
- Has a passion for learning, seeing the world in surprising new ways, and sharing their knowledge with
- others.
- Enjoys working closely with other passionate people everyday.
FAQS
I do not have any relevant, non-confidential work samples I can share. What else can I submit for a work sample?
Take the Jump Challenge. Think of it as a take home case study. It’s a great way to show us how you work and think, especially if you don’t have any work samples you can share with us.
To take the challenge, choose a question from the list below:
- What should Netflix do with their business model?
- What's the next smartphone for Motorola?
- What should hospitals do to successfully manage the changing face of healthcare in America?
- What’s the future of entertainment for a cable provider like Comcast?
- What's next for publishing - what's a magazine to do?
- How should a large banking institution like Bank of America target new services for consumers?
- Define your own ambiguous question you’d like to work on.
Since these questions are ones that Jump would likely spend months on a team answering, we don’t expect that you’ll come to us with a full answer. Instead, outline how you might approach coming to a solution to this challenge question, then spend some time working on some aspect of your approach. From your work, share with us in 10 pages or less your approach to the problem as well as a summary of the top insights/ ideas you feel would be compelling as part of the answer to the question.
NOTE: These are hypothetical questions and not based on any client requests. Your responses will be used purely for recruiting purposes.
Do you still have an Externship/Contracting Associate program?
No. Moving forward we are only offering full-time positions. Over the years we have fostered our culture and fine-tuned our recruiting, onboarding and training processes to ensure that we recognize and hire the best hybrid candidates and that they go onto gaining a solid understanding of how we apply the theories, philosophies, and the methodologies that are the foundation of our work and make Jump's work unique.
Are Internships available at Jump?
At this time we do not offer Internships.
How can I stand out as a promising candidate?
Show us your high bar for quality. Display how your hybrid background gives you a unique perspective, and how you can bring insight to mundane business problems. Show us how you're willing to keep working at something until you get it right.
When should I apply for a position at Jump?
Send in your application when our website indicates that we are currently recruiting, and no earlier than 4 months before you graduate or are available to start full-time employment. We do not keep applications active beyond the current recruiting cycle.
When do you recruit?
We recruit throughout the year as based on our staffing needs. The page you are currently on will list the positions and locations that are currently available.
Who manages the recruiting process and makes the hiring decisions?
Recruiting at Jump is run by a small core team who reviews applications and makes critical decisions, and a larger extended team that comes in for interviews and provides feedback. We all work full time on client projects, so we can really speak to what's needed on projects.
I'm not a US resident. Will Jump sponsor my visa to work at Jump?
Currently, we can only consider candidates who have a permanent right to work in the US without sponsorship.
I want to find out more about Jump before submitting an application. Can I get an informational interview or speak to the recruiting team or HR?
Unfortunately, due to the volume of applicants, we have to prioritize the candidates who have already submitted their materials and are considered to have a relevant background. If you have a specific question that is not answered here in the FAQs, please send an email to jumpjobs@jumpassociates.com with the subject "Questions about Jump" and we will try to get you a good answer.
I would like to invite Jump to my institution’s upcoming recruiting event, who should I contact?
Career fairs and recruiting events provide a nice setting for prospective candidates and students to learn about Jump, and for Jump to meet wonderful talent. To invite Jump to your institution’s upcoming event, please send event details to meetjump@jumpassociates.com.
Can I send in a link to my website in lieu of my writing and work samples?
Because we are really looking to get a sense of what you feel is your best work (out of all your work), we prefer PDF, Word, or PowerPoint docs to websites. We will definitely refer to websites listed if we are interested in knowing more after reviewing your Work Samples/Portfolio document and writing sample, however, what is most useful initially is being able to get an overview of what you can do best. We would hate to accidentally miss a link on your website which might contain some of what you consider your best work.
When should I expect to hear back from Jump after submitting my application?
It is our personal goal to review and respond to every application within 4 weeks of submission. If you don’t hear from us after 4 weeks, send us an email at jumpjobs@jumpassociates.com with the subject “Application status Check – (your name).” We will look into what’s going on with your application and get you a response.




