Gartner Leads the Charge

September 21, 2010

For the past two years, I’ve circled the country spreading the message of Widespread Empathy within corporate America. In the middle of that journey, I dashed off a quick article for Fast Company about hybrid thinking. It hit a nerve. The response was quick, voluminous, and overwhelmingly positive. A few months after writing that article,

Let’s Get Started

September 20, 2010

This blog is devoted to the idea of hybrid thinking: the deliberate mash-up of previously siloed disciplines like business, social science and design. Over the last few years, I’ve been trying to understand just what it is that prevents large organizations from doing great things. Clearly, one major part of the problem is their lack

Dev Patnaik Speaks at SHSMD 2010

September 13, 2010

Today, at the 2010 annual conference for the Society for Healthcare Strategy & Market Development, Dev Patnaik delivered a keynote address focused on empathy and the need for hospitals to reconsider they way they do business. Over the last 25 years, as hospitals have become increasingly focused on the financial bottom-line, he noted that patients

Inside Rotman: Thriving in Ambiguity

September 7, 2010

Some organizations seem to thrive in highly ambiguous environments. So what separates them from everyone else, and what can we learn from folks who routinely transform uncertainty into winning products and services? In a new article for Rotman Magazine, Jump’s Lauren Pollak and Katherine Wakid look for the answers. To read their piece, click here.

Thriving in Ambiguity

Some organizations seem to thrive in highly ambiguous environments. So what separates them from everyone else, and what can we learn from folks who routinely transform uncertainty into winning products and services? In a new article for Rotman Magazine, Jump’s Lauren Pollak and Katherine Wakid look for the answers.

Business Reinvention Boot Camp

August 24, 2010

The next PCBC Vine Salon is coming to JumpSpace! Join us on September, 16th for an in-depth business reinvention boot camp focused on the lessons of hybrid thinking. During this one-day course, you’ll learn how to uncover previously unseen opportunities by tapping into empathy, creativity and execution. To learn more about The Vine and register,

Could Empathy Teach Marketers to Cease Fire?

August 6, 2010

In new article for the Fast Company Expert Blog series, Sam Ford asks why so many marketers insist on attacking their customers – they very folks who buy their products and ultimately pay their wages. He believes a lack of empathy is to blame, and he cites lessons from Wired to Care as inspiration for

How Hybrid Thinking Will Move us Past the Gulf Spill

July 28, 2010

In a new opinion piece for CNN.com, Jump’s Dev Patnaik discusses the Gulf oil spill, BP’s subsequent leadership change, and the strategy lessons we can learn from the Deepwater disaster. His article calls for a new breed of strategic thinker, folks who can act as one-part humanist, one-part technologist and one-part capitalist. To read the

Wanted: Creative Leaders for Energy

In a new opinion piece for CNN, Jump’s Dev Patnaik discusses the Gulf oil spill, BP’s subsequent leadership change, and the strategy lessons we can learn from the Deepwater disaster. His article calls for a new breed of strategic thinker, folks who can act as one-part humanist, one-part technologist and one-part capitalist.

Seven Ways to See the World in a New Light

June 28, 2010

We’re pleased to announce that Canada’s The Globe and Mail has just republished “The Art of Looking,” a new article for Rotman Magazine by Jump’s Sarah Rottenberg and Isabel O’Meara. To read the online version of their paper, please click here. Or to request a copy of the original Rotman Magazine article, please email Jump.