Reinventing Car Retail. Again.

October 12, 2008

Jump's Udaya Patnaik will join our close friend and client Chris Bower of Saturn at AIGA's Gain Conference to share the story of how we partnered to reframe car sales - for the second time. Our collaboration has directly led to Saturn's new retail experience, which is rolling out to acclaim across the country right now. The speaker slate of Gain is packed with inspiring folks, and we can't wait to see all of you there!

Unboxed – Design Is More Than Packaging

October 5, 2008

In a column about Design Thinking for the New York Times Sunday Business Section, Jump's Lara Lee talks about how our hybrid approach helped Saturn to once again reinvent the experience of car-buying to empower ordinary folks.

Design Measurement That Really Works

September 23, 2008

As successful innovation and design leaders gain increased access to the boardroom they need sophisticated performance metrics to demonstrate impact. While some folks claim that design's value simply can't be measured, Jump's partnership with HP shows that design can be measured, and that measurement improves design.

Getting People to Talk: An Ethnography Primer

September 15, 2008

Institute of Design grad students Gabriel Biller & Kristy Scovel recently interviewed Jump's Colleen Murray for the documentary Getting People to Talk: An Ethnography & Interviewing Primer, which packs all the basics needed to do great participant research into a single 30-minute film.

Trusted Counsel in Times of Change

September 12, 2008

BusinessWeek's Reena Jana has compiled a list of best management practices for setting up companies that thrive today and over the long term. The article talks about the exciting coaching work Jump's leaders do to help our courageous clients increase their influence and get their best ideas to market in the face of internal skepticism.

Successful Reinvention Through Appreciative Change

September 9, 2008

In the 1980s, Xerox failed to commercialize many of its most groundbreaking inventions, watching as Apple, HP, and even Microsoft took its best ideas to market. Over the past several years, Xerox leaders have reinvented the organization by getting back to the cultural values that made it great in the first place, notes Jump's Alonzo Canada in the Investor's Business Daily.

Health Care in a Changing World

September 4, 2008

Jumpster Udaya Patnaik will highlight new market opportunities for health care providers and device makers in a keynote address on Sept. 23 at MedTech 08: Growing, Changing, Booming, a leading medical technology conference in Skaneateles, NY. Udaya, a founder and principal of Jump, is a strategic adviser to senior executives at health care, consumer packaged goods, and electronics companies. Read all about it.

Research Strategies for Future Planning

Jumpster Colleen Murray will share what qualitative researchers can learn from scenario planning in a keynote address at the prestigious IIT Design Research Conference on Saturday, Sept. 20, defining a new hybrid process fusing design, research, and strategy. Read all about it!

Recruiting Page Post

August 14, 2008

Thank you for including Jump in your job search! We’re always on the lookout for talented and passionate people to join our team.   San Mateo: We are no longer accepting applications for Externships starting in February. If you would like to be notified of future externship openings, add you name to our email list!    New York: We currently have no positions

Down times call for creative growth plans

July 29, 2008

Between the crash of the housing market and the credit crunch, doing business in 2008 is getting tougher by the day. Not too surprisingly, a lot of companies are cutting costs, avoiding risks, and battening down the hatches. While this response is only natural, it can also be self defeating. Instead, as Alonzo Canada tells