Studying the hardcore fan with NBC

December 22, 2006

Salon’s King Kaufman talks with Clynton Taylor about how Jump worked with NBC to tailor their NFL coverage to meet the needs of the sport’s biggest fans now that video games have changed how people experience sports.

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ROI: The Innovation Equation

December 7, 2006

Dev Patnaik will present at the Industrial Designers Society of America’s ROI: The Innovation Equation conference in New York on Dec. 7. The conference will explore methods for measuring the impact of design and innovation efforts on companies’ growth. Dev will dive into how Jump’s work in design and innovation metrics are helping people understand

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Six Sigma Can’t Measure Innovation

December 3, 2006

Dev Patnaik talks to Business Week about the challenges that Motorola faces in applying the Six Sigma quality metric to innovation. This month marks the 20th anniversary of the launch of Six Sigma. Read the full article.

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Meeting People’s Real Needs in Retail

November 27, 2006

Clynton Taylor speaks with the Stamford Advocate about the resurgence of mixed-development outdoor shopping districts designed to give people a an experience closer to old-town Americana than a trip to a shopping mall does. Despite people’s desire for a great customer experience, big box stores continue to win business on price – even though people

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Design Council’s Lessons from America

November 20, 2006

Representatives from the UK Design Council recently visited Jump and other design consultancies to study the way design is taught and practiced in the United States. Their key findings – as well as a great photo of Alonzo in one of our project rooms – have been synthesized into “Lessons from America,” a deeply insightful

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Net Impact 2006: Design for Positive Social Change

October 20, 2006

Udaya Patnaik will lead a panel on Oct. 29, 2006 at the 2006 Net Impact Conference, an annual gathering of professionals and MBAs with a view toward positive social, environmental and economic change. Joining Udaya at the event, hosted by Northwestern University’s Kellogg Graduate School of Management, are HP Customer Experience Architect Steve Sato, IIT

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If you would like to speak with someone at Jump about a story or event you’re working on, contact Graham Saunders or call (650) 373 7231.

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EMPATHY IS GROWTH

Wired to Care

For more than a decade, we've worked closely with some of the world's most admired companies. Now, we're ready to share what we've learned about the critical connection between empathy and growth in Jump's first book Wired to Care. Read More